COMPREHENSIVE INFORMATION MANAGEMENT SERVICES
PacoTech’s consulting staff has over 175 years combined Information Management experience with expertise in all aspects of the industry. We assist with the management of all records, regardless of media. The information management program must be a continuing effort to control the creation, maintenance, retention and disposal of the records that run your business. A good information management program will reduce record keeping costs and increase efficiency at all levels of management. Records are an integral part of a company’s operations, and good information management practices are essential to ensure maximum profitability and to protect the company. PacoTech, Inc. can work with all levels of management corporate-wide to design and implement a complete information management program. Or we can design and implement a filing system for one area. Simply stated, we meet the needs of our clients in any area of information management – no job is too small or too large.
• Retention Schedules
• Information Management Manuals Authoring
• Software Applications Consulting
• Scanning, Verifying and Indexing into Electronic Imaging Systems
• Vital Records Protection and Disaster Recovery Programs
• File Moves & Space & Equipment Planning for Information Centers
• On-site Training
• Staffing and Management of Information Centers
• Evaluations of Off-site Storage Facilities
• Retention Schedules
PacoTech’s experienced consulting team can help any organization develop a records retention schedule to ensure the proper stewardship of its information resources throughout the entire life cycle, from creation to final disposition.
Proper retention procedures will be used to research and produce the schedule. All appropriate regulatory agencies, as well as federal and state laws that affect a company will be researched and those mandates applied to each record series. All schedules will also be sensitive to the organizational needs of each client.
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• Information Management Manuals Authoring
In consultation with the client, PacoTech can help organizations develop sound policies and procedures regarding the management of their information. The breadth and depth of PacoTech’s assimilated records management knowledge base ensures that each client’s information management processes will be tailored to meet that group’s specific access, security, legal, and organizational needs.
Once information management directives have been established, PacoTech will produce any procedures manuals or handbooks deemed necessary by the client. These instructional materials will help client personnel better understand the records management functions and requirements of their organization. They will also show a good faith commitment to a sound records management policy to outside entities. Finally, written documentation of such processes will provide an organizational memory that will greatly assist future employees with learning about their group’s information culture and will help to mitigate the negative impact experienced with the loss of knowledge caused by employee turnover.
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• Software Applications Consulting
PacoTech consultants are familiar with all major information control software applications and platforms as well as emerging trends and technologies. Expert analysis and assessment of each client’s software needs will ensure selection of the best possible package of software applications and hardware equipment. The resultant systems will be sensitive to customer needs with regard to functionality, compatibility, integration, and cost-effectiveness.
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• Scanning, Verifying and Indexing into Electronic Imaging Systems
PacoTech can develop electronic imaging systems for its clients to help them manage their electronic data inventories or to help them begin moving in the direction of a paperless office. The cost savings associated with a long term electronic imaging strategy as well as the competitive advantages realized by the timely access to important information afforded by the implementation of such programs are proving to be attractive opportunities for today’s businesses and other organizations.
PacoTech can also provide on-site staff support to expedite these electronic imaging activities. From scanning physical records to verifying the quality of the captured images to indexing each image’s subject matter and contents for easier future retrieval and document control, PacoTech is a one-stop source for all of its clients’ electronic information needs.
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• Vital Records Protection and Disaster Recovery Programs
The PacoTech consulting team can help develop vital records policies and contingency plans to ensure continuity of the business activities of its clients in the wake of unexpected disaster. The conscientious implementation of such procedures beforehand can help greatly to mitigate the damage done to an organization’s information capital in the event of fire, flood, destructive weather, or intentional sabotage.
After being identified as vital information, records can be physically protected by utilizing off-site storage facilities, on-site vault storage, physical dispersion, electronic storage and separation of vital records from their source or location of origin, and by the maintenance of redundant records.
Utilizing these principles, the client can feel secure knowing that its legal and financial position, as well as its operations, can be reconstituted rapidly and thoroughly following an unforeseen or unforeseeable disaster. All the while, adherence to a logical vital records protection and disaster recovery/remediation program will ensure the preservation of the rights of the organization, its employees, customers, and stakeholders.
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• File Moves & Space & Equipment Planning for Information Centers
PacoTech can also assist its clients with the logistics involved in moving physical information centers. Whether they’re moved down the hall, to another floor, across town, or to another state, PacoTech will ensure that all information is relocated smoothly and seamlessly, minimizing the downtime experienced by users of information that is in transit and is unavailable.
Before the move, PacoTech's records relocation consultant will conduct a thorough inventory of its client’s records, paying special attention to each record’s current as well as projected future location. Attention to such detail will minimize the volume of files that are lost or misplaced as they are transported to their new homes. It will also guarantee that the space available in any new information centers will be sufficient to handle all incoming data and will allow for future growth.
PacoTech experts can also offer valuable consultation regarding equipment purchases and procurements for new records areas and can design each information center’s physical equipment layout to maximize space efficiency.
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• On-site Training
After working with the client to develop information management policies and procedures, PacoTech staff is available to train the client group’s information management staff with regard to both general records management principles and organization-specific directives and processes.
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• Staffing and Management of Information Centers
For those clients who wish to forgo the hassles and uncertainties associated with staffing their own information centers, PacoTech can provide outsourcing services. PacoTech employees of all levels are well versed in the foundations of as well as the latest developments within the field of information management.
PacoTech staff members are professional, knowledgeable, flexible, and customer-oriented. They are capable of acting independently within a client organization to help bolster existing records management services or to implement new information management and control systems.
Any size records center is a candidate to benefit from PacoTechs’ experienced staff. From single individual file areas to the largest information storage areas requiring hundreds of support personnel, PacoTech can supply the dedicated staff its clients need to create and maintain the most effective information management systems available today and tomorrow.
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• Evaluations of Off-site Storage Facilities
PacoTech consultants are familiar with all local off-site records storage facilities. They can assess the needs of the client and make a recommendation of the facility or facilities that can best serve those requirements.
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